Ad999 Terms & Conditions

1 General Terms & Conditions

By accessing or creating an account on ad999 (hereinafter referred to as the "Platform"), you automatically Terms & Conditions you are considered to have accepted these terms. If you do not agree, you are requested to refrain from using the platform.

These Terms & Conditions may be updated at any time. A notice will be posted on the Platform if changes are made. Continued use of the Platform after such notice will be considered acceptance of the updated terms.

• These Terms & Conditions apply in both English and Bengali; in the event of any conflict, the original English version shall prevail.
• Ad999 reserves the right to suspend or permanently discontinue its services at any time and for any reason.
• All content published on the platform, including games, graphics, and information, is protected under ad999's intellectual property rights.
• These Terms & Conditions do not confer any rights or benefits upon any third party.

2 Account Registration & Management

You must provide accurate and complete information when registering on ad999. Accounts created with false or incomplete information may be suspended at any time and any associated balance may be forfeited.

• The name, mobile number, and payment details provided at registration must all belong to the same person.
• Only one account may be registered per mobile number or email address.
• Keeping your account password confidential is entirely your responsibility. If you lose your password, please contact support.
• Accounts may not be shared with or transferred to any third party.
• You may be required to submit documents for KYC (Know Your Customer) verification.
• Inactive accounts (no activity for 6 months or more) may be subject to an inactivity fee.

3 Deposit & Payment Policy

Deposits on ad999 can be made using popular Bangladeshi mobile banking methods including bKash, Nagad, and Rocket. Funds are typically credited to your account instantly.

• Deposits must be made from a payment account registered in your own name.
• Deposits sent from third-party accounts will not be accepted and will be returned.
• If a deposit does not reflect in your account, please contact support with your transaction ID.
• Ad999 does not charge any fees on deposits; however, your payment provider may apply their own charges.
• Contact support to change your deposit limits.

4 Withdrawal & Payout Rules

Account verification (KYC) must be completed before withdrawals can be processed on ad999. Withdrawal requests from unverified accounts will not be processed.

• The minimum withdrawal amount is BDT 500.
• The maximum daily withdrawal limit is BDT 50,000 (higher limits apply for VIP members).
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Withdrawals will only be sent to the same payment method used for the deposit.
• Applicable wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily held for additional verification in cases of suspicious activity.

5 Bonus & Promotion Terms

Ad999 offers a variety of bonuses — welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus comes with specific terms and conditions that must be read before claiming.

• Bonuses are either credited automatically or redeemed with a specific code — see each offer for details.
• The wagering requirement for the welcome bonus is generally 20–30 times the bonus amount.
• Bonuses are generally valid for 7 to 30 days; any unused bonus will expire at the end of this period.
• Multiple bonuses cannot be active simultaneously unless explicitly stated in the offer.
• Bonuses may be restricted to specific games — check the eligible games list for each offer.
• Any attempt to abuse bonuses or manipulate the system will result in forfeiture of the bonus and any associated winnings.

6 Gameplay & Fair Play Policy

All games on ad999 are powered by internationally certified RNG (Random Number Generator) technology. Game outcomes are entirely random and impartial.

• The use of any software, bots, or automation tools to manipulate game outcomes is prohibited.
• Any winnings obtained by exploiting technical errors on the platform will be considered void.
• Betting collusion with other players is strictly prohibited.
• If a game is interrupted mid-session due to a technical issue, it will be resolved in accordance with our rules.
• The dealer's decision in Live Dealer games is final and will not be changed unless there is a clear error.

7 Responsible Gaming

Responsible gaming is ad999's top priority. We believe gaming should be a source of fun — not a means of income. The mental and financial well-being of every member matters to us.

• You can set deposit limits on your account.
• The self-exclusion option allows you to temporarily or permanently close your account.
• If signs of problem gambling appear, our support team will provide guidance toward professional assistance.
• Persons under 18 are strictly prohibited from using this platform.

For more details, visit our Responsible Gaming Visit the page.

8 Privacy & Data Protection

Protecting your personal information is of the utmost importance to ad999. We keep your data secure using SSL encryption and modern security measures.

• Information collected during registration is used solely for account management and service improvement.
• Personal information is never sold or shared with third parties.
• Information may be disclosed to authorities in specific cases to meet legal obligations.
• To request deletion of your data, please contact support.

For full details, visit our Privacy Policy Read.

9 Account Closure & Restrictions

Ad999 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violating any provision of these Terms & Conditions.
• Providing false or misleading information.
• In cases of suspected money laundering or fraud.
• Using bots, scripts, or automation software.
• If evidence of operating multiple accounts is found.
• Harassing or engaging in inappropriate conduct toward other members.

10 Dispute Resolution

For any disputes or complaints, please reach out to our support team first. We always strive to resolve issues amicably.

• An initial response will be provided within 72 hours of a complaint being submitted.
• Complex matters may take 7–14 business days to resolve.
• If you are not satisfied with the support resolution, you may appeal to the licensing authority.
• In disputes regarding game outcomes, server logs will be considered the definitive evidence.
• Ad999's decision shall be final in resolving all disputes unless the licensing authority rules otherwise.

For further questions, please contact our FAQ Page View or contact us directly via Live Chat.